Referral Program Privacy Policy
Last updated: July 29, 2025
Introduction
This Privacy Policy specifically covers the collection, use, and protection of personal information in connection with the Lyvio Referral Program ("Program"). This policy supplements our main Privacy Policy and applies to all referral partners ("Partners") and referred customers.
Information We Collect from Referral Partners
Registration Information
- Full name and contact information
- Email address and phone number
- Age verification (minimum 13 years old)
- Business name and website (if applicable)
- Tax identification information (for commission payments)
- Payment method details (PayPal, bank account information)
- Social media profiles and marketing channels
Performance and Tier Information
- Referral link clicks and traffic sources
- Conversion rates and successful referrals
- Commission tier status and progression
- Commission earnings and payment history across all services
- Marketing campaign performance
- Partner dashboard usage and interactions
- 12-month commitment tracking and compliance
Information We Collect from Referred Customers
When customers are referred through the Program, we collect:
- Referral source and tracking information
- Click timestamps and session data
- Customer contact and project information
- Service engagement and payment data
- Attribution data linking customers to referring partners
Tracking and Cookies
Referral Tracking Technology
We use various tracking methods to attribute referrals:
- Unique referral links with embedded tracking codes
- Cookies to track customer sessions (90-day attribution window)
- IP address and device fingerprinting for fraud prevention
- UTM parameters and marketing attribution tools
- Third-party analytics and conversion tracking
Cookie Management
Customers can manage cookie preferences through their browser settings. However, disabling tracking cookies may prevent proper referral attribution and commission earning.
How We Use Referral Information
We use collected information to:
- Track and attribute referrals to appropriate partners
- Calculate tiered commission payments (5%-20%)
- Monitor commission eligibility across all Lyvio services
- Provide performance analytics and tier progression reporting
- Enforce 12-month commitment requirements
- Prevent fraud and ensure program integrity
- Communicate with partners about program updates
- Improve program effectiveness and user experience
- Comply with tax reporting and legal requirements
- Resolve disputes and provide customer support
Age and Compliance
Our referral program accepts partners who are at least 13 years old. We collect and verify age information during registration to ensure compliance with applicable laws. Partners under 18 may require parental consent depending on their jurisdiction.
Information Sharing in the Referral Program
With Referral Partners
Partners receive access to:
- Their own referral performance metrics
- Commission earnings and payment history
- General customer engagement data (no personal details)
- Marketing materials and program updates
With Third Parties
We may share referral data with:
- Payment processors for commission payments
- Analytics providers for program optimization
- Tax authorities as required by law
- Legal authorities when required by law or court order
Customer Privacy Protection
We do not share personally identifiable customer information with referral partners without explicit customer consent. Partners receive only aggregated performance data.
Data Security for Referral Program
We implement specific security measures for referral data:
- Encrypted storage of partner payment information
- Secure partner dashboard with authentication
- Regular security audits of tracking systems
- Fraud detection and prevention mechanisms
- Access controls limiting data to authorized personnel
- Secure transmission of commission payments
Data Retention for Referral Program
Partner Data
Partner registration and performance data is retained for the duration of program participation plus 7 years for tax and legal compliance purposes. For partners who terminate before the 12-month commitment, additional records may be retained for legal enforcement purposes.
Commission and Tier Data
All commission calculations, tier progressions, and payment records across all services are maintained for 7 years to comply with tax, accounting, and legal requirements.
Commitment Tracking
Records related to the 12-month commitment period are retained for the duration of the commitment plus 3 years for legal compliance and dispute resolution.
Partner Rights and Controls
Access and Updates
Referral partners can:
- Access their referral dashboard and performance data
- Update contact and payment information
- Download their referral and commission reports
- Request corrections to inaccurate information
Account Closure
Partners can close their referral account at any time. Upon closure, we will:
- Process any pending commission payments
- Deactivate referral links and tracking
- Retain necessary records for legal compliance
- Remove access to the partner dashboard
International Data Transfers
Referral program data may be processed in different countries where our service providers are located. We ensure appropriate safeguards are in place for international transfers in accordance with applicable privacy laws.
Tax and Legal Compliance
We collect and process partner tax information as required by law. This includes:
- Issuing tax forms (1099s or equivalent) for commission payments
- Reporting to tax authorities as legally required
- Maintaining records for audit purposes
- Complying with anti-money laundering regulations
Changes to This Privacy Policy
We may update this Referral Program Privacy Policy to reflect changes in our practices or legal requirements. Partners will be notified of material changes via:
- Email notification to registered partners
- Notice in the partner dashboard
- Updated policy posted on our website
Contact Information
For questions about this Referral Program Privacy Policy or to exercise your privacy rights: