Privacy Policy

Introduction

At Lyvio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our software applications, web development services, and digital tools designed for freelancers and small businesses.

Information We Collect

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our software applications and services
• Process transactions and maintain billing records
• Provide customer support and technical assistance
• Send service updates, security alerts, and administrative messages
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and business requirements
• Develop new features and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations (cloud hosting, payment processing, analytics)
• When required by law, legal process, or government request
• To protect our rights, property, safety, or that of our users
• In connection with a business transaction (merger, acquisition, or sale)
• With integrated third-party services you choose to connect

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data may be retained for a reasonable period after account closure for backup and recovery purposes.

International Data Transfers

As we serve businesses worldwide and use cloud services, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal and contractual obligations)
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, remember preferences, and provide personalized content. You can control cookie settings through your browser preferences, though this may affect some functionality.

Third-Party Integrations

Our software may integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before connecting or sharing data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website, updating the "Last updated" date, and providing notice through our services or email where appropriate.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: