Terms of Service
Last updated: June 11, 2025
Agreement to Terms
By accessing and using Lyvio's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
Services Description
Lyvio provides web development and digital services including but not limited to:
- Website design and development
- Mobile application development
- Digital marketing solutions
- SEO and marketing services
- Web hosting and domain services
- Digital advertising campaigns
- Ongoing technical support
Client Responsibilities
Content and Materials
- Provide accurate and complete project requirements
- Supply necessary content, images, and materials in a timely manner
- Ensure all provided content is original or properly licensed
- Review and approve deliverables within agreed timeframes
Communication and Cooperation
- Maintain regular communication throughout the project
- Provide feedback and approvals in a timely manner
- Designate a primary point of contact for the project
- Participate in scheduled meetings and reviews
Payment Terms
Pricing and Invoicing
- All prices are quoted in advance and confirmed in writing
- Payment schedules are agreed upon before project commencement
- Invoices are payable within 14 days unless otherwise specified
- Late payments may incur additional charges
Refunds and Cancellations
- Refund policies vary by service type and project stage
- Cancellation fees may apply for projects in progress
- Completed work and delivered services are non-refundable
- Disputes should be raised within 14 days of delivery
Intellectual Property
Client Ownership
Upon full payment, clients own the final deliverables created specifically for their project, including custom designs, code, and content developed by Lyvio.
Lyvio Rights
Lyvio retains rights to:
- General methodologies and techniques
- Pre-existing tools and frameworks
- Knowledge and experience gained
- Use completed projects for portfolio and marketing purposes
Project Timelines and Delivery
- Project timelines are estimates based on agreed scope and requirements
- Delays may occur due to client feedback cycles or scope changes
- Force majeure events may affect delivery schedules
- Additional features or changes may extend project timelines
Limitation of Liability
Lyvio's liability is limited to the total amount paid for the specific service. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Third-party actions or content
- Technical issues beyond our reasonable control
Support and Maintenance
Included Support
- Bug fixes for 14 days after project delivery
- Basic technical support and guidance
- Minor content updates (as specified in agreement)
Additional Services
- Extended support and maintenance packages available
- Major updates and new features quoted separately
- Hosting and domain management services
Confidentiality
We respect the confidentiality of client information and business details. We will not disclose confidential information to third parties without explicit consent, except as required by law.
Termination
Either party may terminate services with written notice. Upon termination:
- Payment is due for all completed work
- Client receives deliverables completed to date
- Both parties' confidentiality obligations continue
- Termination fees may apply as specified in the agreement
Changes to Terms
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
For questions about these Terms of Service, please contact us: