Terms of Service

Last updated: July 29, 2025

Agreement to Terms

By accessing, downloading, installing, or using Lyvio's software applications and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Lyvio.

Services Description

Lyvio provides software applications and digital services designed for freelancers and small businesses, including:

  • Business management software and applications
  • Project management and client relationship tools
  • Financial tracking and invoicing applications
  • Website and mobile application development
  • Digital marketing and SEO solutions
  • E-commerce and online business tools
  • Cloud-based software solutions
  • API services and integrations
  • Technical support and maintenance services

Software License and Usage

License Grant

Subject to these terms and payment of applicable fees, Lyvio grants you a limited, non-exclusive, non-transferable license to use our software applications solely for your business purposes.

Usage Restrictions

You agree not to:

  • Reverse engineer, decompile, or disassemble our software
  • Remove or alter any proprietary notices or labels
  • Use the software for illegal or unauthorized purposes
  • Share, distribute, or resell access to our software
  • Attempt to gain unauthorized access to our systems
  • Use the software to create competing products

User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Ensure all users comply with these terms
  • Keep your contact and billing information current

Data and Content

  • Ensure all data you input is accurate and legally obtained
  • Maintain appropriate backups of your data
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights of others

System Requirements

  • Maintain compatible hardware and software systems
  • Ensure stable internet connectivity for cloud-based services
  • Install recommended updates and security patches

Payment Terms

Fees and Billing

  • Subscription fees are billed in advance according to your chosen plan
  • One-time development fees are due according to agreed payment schedules
  • All fees are non-refundable except as expressly stated herein
  • Late payments may result in service suspension and additional charges
  • Price changes will be communicated with 30 days advance notice

Refunds and Cancellations

  • Subscription cancellations take effect at the end of the current billing period
  • No refunds for partial months or unused subscription time
  • Custom development work is non-refundable once commenced
  • Refund requests must be submitted within 14 days of initial purchase

SOFTWARE PROVIDED "AS IS" - WARRANTY DISCLAIMER

OUR SOFTWARE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF SOFTWARE OR DATA
  • UNINTERRUPTED OR ERROR-FREE OPERATION
  • COMPATIBILITY WITH ALL SYSTEMS OR THIRD-PARTY SOFTWARE
  • SECURITY FROM VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS

You acknowledge that software may contain bugs, errors, or other problems that could cause system failures, data loss, or other damage. You use our software at your own risk.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYVIO'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SOFTWARE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO LYVIO IN THE 12 MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL LYVIO BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • BUSINESS INTERRUPTION OR SYSTEM DOWNTIME
  • COST OF SUBSTITUTE GOODS OR SERVICES
  • LOSS OF GOODWILL OR REPUTATION
  • DAMAGES RESULTING FROM SOFTWARE BUGS, ERRORS, OR MALFUNCTIONS
  • DATA CORRUPTION, LOSS, OR SECURITY BREACHES
  • THIRD-PARTY ACTIONS OR INTEGRATIONS
  • YOUR FAILURE TO BACKUP DATA OR MAINTAIN SYSTEMS

This limitation applies regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Lyvio has been advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lyvio, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from or related to:

  • Your use or misuse of our software or services
  • Your violation of these terms or applicable laws
  • Your data, content, or business practices
  • Claims that your use of our software infringes third-party rights
  • Your negligence or willful misconduct

Data Backup and Recovery

YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA. While we implement reasonable backup procedures, we are not responsible for data loss, corruption, or the inability to recover data. We strongly recommend maintaining your own regular backups of all important data.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may suspend or discontinue services for maintenance, updates, security issues, or other reasons. We are not liable for any damages resulting from service interruptions.

Intellectual Property

Our Rights

Lyvio retains all rights, title, and interest in:

  • Our software applications, source code, and algorithms
  • Our trademarks, logos, and brand materials
  • General methodologies, techniques, and know-how
  • Improvements and enhancements to our software

Your Rights

You retain ownership of:

  • Your business data and content input into our software
  • Custom deliverables created specifically for you (upon full payment)

Support and Maintenance

Included Support

  • Technical support during business hours
  • Bug fixes and security updates
  • Documentation and user guides

Limitations

  • Support is provided on a reasonable efforts basis
  • We do not guarantee response times or resolution
  • Premium support options may be available separately

Termination

Either party may terminate this agreement:

  • With 30 days written notice for convenience
  • Immediately for material breach of terms
  • Immediately for non-payment after notice period

Upon termination:

  • Your license to use our software immediately ends
  • You must cease all use and delete our software
  • We may delete your data after a reasonable notice period
  • Payment obligations for services rendered remain due

General Provisions

Governing Law

These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The prevailing party shall be entitled to recover reasonable attorney fees and costs.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

Changes to Terms

We may update these Terms of Service from time to time. We will provide notice of material changes through our services or email. Continued use after changes constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]

Subject Line: Terms of Service Inquiry

Terms of Service - Lyvio